Thursday, December 17, 2009

Feedback from my frustration post

Just a quick note to say thank you for all of your comments and thoughtful responses to my "Frustration" post.

The post was picked up by reporter Carlie Kollath on her Biz Buzz blog (you can read it here). In her message to me she noted that she is "a reporter with the Northeast Mississippi Daily Journal, the hometown paper for Hancock Fabrics" and that the company has talked about their new measuring system.

I also was contacted by someone at Hancock Fabrics' headquarters who invited me to share my thoughts with them (and to take care of the pricing discrepancy).

That conversation hasn't happened yet - due to my schedule, not theirs - but I will say that I'm very impressed that the company responded to my post. That certainly was not my intent when I wrote it - I was just frustrated and wanted to hear your thoughts.

Check back in a day or so as I'll keep you posted on the outcome of the conversation.

In the meantime, I better get busy sewing those flannel PJ's as time is quickly running out! Pin It

3 comments:

  1. It's a good thing to blog about stuff. Looking forward to know what the conversation was about and how they are going to improve their system.

    :)

    ReplyDelete
  2. Wow! That's pretty awesome.

    ReplyDelete
  3. I was happy to see that the fabric store's management responded to your concerns. My interpretation of their response is that home sewers are valuable customers.

    ReplyDelete

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